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STATEMENT
OF COMMITMENT
Edmonton Electroplating
and Fairmont Electroplating have
been supplying
quality automobile and truck bumpers, plastic covers (fascias)
and re-enforcement (impact) bars for over forty years.
We
are Western Canada's largest producer and supplier of
re-manufactured
bumpers,covers and rebars. Our plant and branch outlets
employ skilled craftsmen dedicated to producing products
that meet the high quality standards our customers demand.
Increased demand for our products over the past years
have challenged our production capacity and have compelled
us to find new ways to fill orders and remain competitive.
Due to factors which apply to all re-manufacturers such
as labor costs, availability of raw material and product
price, some of the products we sell cannot consistently
be supplied as O.E.M. re-manufactured products. To meet
demand and maximize our productivity, certain items in
our catalog are out-sourced from other manufacturers.
These products are inspected and when necessary worked
on to insure the quality is consistent with our standards
and that there is no discernable difference in fit, finish
and structural integrity between an out-sourced part and
a re-manufactured O.E.M. part. As a majority of our sales
do not result in the exchange of a repairable core, supplying
an O.E.M. re-manufactured part for every single order
we receive is a policy we cannot guarantee. Efforts to
secure adequate stocks of O.E.M. cores to re-manufacture
are an ongoing concern for Edmonton Electroplating and
Fairmont Electroplating. Cores are constantly being purchased
to offset shortages and while many parts in our catalog
have deep stocks of O.E.M. cores, some makes and models
of cores are scarce or unavailable. Repairing the customer's
own part has always been a service option offered, provided
the core to be worked on is cost effectively repairable
and adequate time to re-manufacture the part is allowed
for. We assume no responsibility to fill orders from customer
own cores deemed non-repairable.
Edmonton
Electroplating and Fairmont Electroplating guarantees
that certain catalog items will be available as O.E.M.
re- manufactured parts if requested. This guarantee
will be indicated on the invoice and subject to core availability
at the time or order. Products guaranteed to be O.E.M.
re-manufactured will be determined solely by Edmonton
Electroplating and Fairmont Electroplating.
Edmonton
Electroplating and Fairmont Electroplating stand by
their commitment to provide quality assured, guaranteed
and warrantied products in a timely and professional manner.
Regards, Management and Staff
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